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Return, Refund & Damaged Item Policy

A legal disclaimer

 

1. Return, Refund & Damaged Item Policy

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At Rejjuv, all sales are final. Because our products are personal-use cosmetic items, we do not accept returns or exchanges once products have been shipped. Refunds or replacements are only considered in approved cases involving damaged, defective, incorrect, or missing items.

 

2. No Returns or Exchanges

 

For hygiene, contamination, safety, product integrity, and quality-control reasons, Rejjuv does not accept returns or exchanges on any products once they have been shipped. Once an order leaves our facility, we cannot verify how the product was handled, stored, opened, or otherwise used. Because of this, returned products cannot be safely restocked or resold.

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3. Damaged, Defective, Incorrect, or Missing Items

 

If your order arrives damaged, defective, incorrect, or missing, you must contact us at support@rejjuv.com within 24 hours of delivery.

To help us review your request, please include your full name, order number, a brief description of the issue, and clear photos of the product, outer packaging, and shipping label, if applicable.

If your claim is approved, Rejjuv may offer a replacement or refund at our sole discretion.

4.  Non-Refundable  Situations

Rejjuv does not accept return, exchange, or refund requests based on personal preference, dissatisfaction, change of mind, or expected results not being achieved. Results may vary and may require consistent use over a period of months.

Rejjuv also does not accept return, exchange, or refund requests for any product once it has been shipped, except in approved cases involving damaged, defective, incorrect, or missing items reported within 24 hours of delivery. This includes products that have been opened, unopened, used, or tampered with, because once a product has been delivered, we cannot verify how it was handled or stored, including whether it was exposed to heat or direct sunlight.

5.  Shipping Notes

Rejjuv is not responsible for delays caused by shipping carriers, weather, or events outside our control.

6.  Contact  &   Support

For any questions or assistance, reach out to our Customer Care Team:

Rejjuv

Legal Disclaimer

These statements have not been evaluated by the Food and Drug Administration (FDA). The products and information provided on this site are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person. The content on this site is for informational purposes only and is not a substitute for professional medical advice.

Please consult with a qualified healthcare professional before starting any new treatment, especially if you are pregnant, nursing, have a medical condition, or are taking medication. Individual results depend on various factors including genetics, health status, and consistent use.

Rejjuv products are cosmetic and designed to support hair health and appearance. They are not pharmaceutical drugs or medical devices. Use products only as directed. Discontinue use and consult a healthcare provider if you experience irritation, allergic reactions, or other adverse effects.

Please read all product labels, instructions, and warnings carefully before use.

The company and its affiliates disclaim any liability for damages arising from the use or misuse of the products or information provided. Your use of this site and products indicates your acceptance of these terms. No specific results or outcomes are guaranteed.

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