Refund Policy
A legal disclaimer
1. Overview & Satisfaction Guarantee
“We stand behind every drop of our nature-powered formulas. If you’re not completely satisfied, let us know—your happiness is our top priority.”
2. Eligibility & Timeframe
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30-Day Full Refund Window
Return any product within 30 days of delivery with at least 80% of the product remaining (i.e., no more than 20% used) for a 100% refund of the product cost (excluding shipping & handling). -
Ineligible Returns
Products returned after 30 days, or those showing more than 20% usage, are not eligible for any refund.
3. Refund Amounts & Fees
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Product Cost
Refunds cover the full product price (tax refunded where applicable). -
Shipping & Handling
Original shipping & handling fees are non-refundable. -
Return Shipping
Customers are responsible for all return shipping costs. -
No Restocking Fees
We never charge additional fees—what you paid is what you get back.
4. How to Return
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Initiate Your Return
Log in to our Returns Portal (link in your order confirmation). -
Pack & Ship
Simply package your products securely and ship them back to us using your carrier of choice. -
Processing
Once we receive and inspect your return (within 5–7 business days), we’ll issue your refund to the original payment method.
5. Exceptions & Final Sale Items
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Final Sale
Products marked “Final Sale” or purchased during special promotions are non-refundable. -
Gift Purchases
Refunds for gifts can be issued either back to the original purchaser or as store credit to the recipient—just let us know which you prefer.
6. Contact & Support
For any questions or assistance, reach out to our Customer Care Team:
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Email: support@rejjuv.com